Privacy notice

1. Scope and controller

This notice covers the My Estate Map website and iOS application. LE LAB IMMO is the controller for account administration, subscription status, service security and support requests.

For owner and contact information entered by a real estate professional on behalf of their business, the professional determines the purpose and means of the processing. LE LAB IMMO acts as processor for that portfolio content under the Data Processing Addendum in the Terms.

2. Information processed

The service can process account name and email, authentication identifiers, professional-use and Terms acceptance records, subscription entitlement, property addresses and coordinates, owner/contact details, notes, appointments, import data, photos and synchronization metadata.

The website does not collect information through a contact form. A support request sent by email contains the information the sender chooses to provide.

3. Purposes and legal bases

• Provide the account, synchronization and requested product features: performance of the service contract.
• Manage subscription entitlement and accounting records: performance of the contract and legal obligations.
• Protect accounts, diagnose incidents and prevent abuse: LE LAB IMMO’s legitimate interests in service security.
• Answer support and data-rights requests: performance of the contract, legal obligations and legitimate interests, depending on the request.
• Process an optional AI-assisted CSV mapping request: the user’s explicit choice to initiate that feature; manual mapping remains available.

4. Service providers and recipients

• Firebase (Google): authentication, Firestore database, file storage, App Check and server functions.
• Apple: Sign in with Apple, StoreKit subscriptions, App Store server notifications and MapKit.
• Google Sign-In: optional account authentication; Google advertising analytics is not included.
• Mistral AI: optional CSV column matching after a specific confirmation; only headers and limited sample values are sent, not the full CSV or account identifier.
• Vercel: static website hosting, content delivery and limited technical logs used for security and operation.
• Authorized LE LAB IMMO personnel and providers receive only the access needed for their duties and are subject to confidentiality obligations.

5. Location

With permission, precise device location is used locally to recenter the map while the app is in use. It is not stored as portfolio data and no background route history is created. Coordinates saved for a property describe that property, not the user’s movement.

6. International transfers

Some Apple, Google/Firebase and Mistral services may process data outside the European Economic Area. Where required, transfers rely on an adequacy decision, Standard Contractual Clauses or another lawful safeguard. Additional information on the applicable safeguard can be requested from support.

7. Retention and deletion

• Portfolio content is kept while paid access is effective and for 12 months after the effective end of the last paid entitlement, including any Apple grace period. Opening the app does not extend this date. A confirmed resubscription before deletion cancels the scheduled purge.
• The automatic purge deletes properties, owners/contacts, notes, appointments, imports and photos. A minimal account and Apple purchase association remain available for sign-in and purchase restoration. A subscription after the purge starts with an empty portfolio.
• Manual account deletion removes the full account, portfolio, entitlement association and authentication record, subject to records that must be retained by law.
• Support correspondence is retained for up to 3 years after the last exchange; security logs for 30 days; backups containing deleted data for no more than 30 days; accounting evidence for the legally required period.

8. Cookies, analytics and advertising

The current website uses no audience analytics, advertising pixels or marketing cookies, and the service does not sell personal data. Vercel and Firebase may create limited technical logs for security and delivery. No consent banner is displayed while this remains the case; this notice will be updated before adding an optional tracking technology.

9. Security

LE LAB IMMO applies access controls, encrypted transport, provider security controls, account isolation and limited administrative access. No system can be guaranteed completely secure; suspected incidents should be reported promptly to support.

10. Your rights

Depending on the processing, you may request access, rectification, erasure, restriction, portability or object to processing. You may also define instructions concerning your data after death where French law applies. Requests can be sent to support@myestatemap.app and may require identity verification.

You may lodge a complaint with the Commission nationale de l’informatique et des libertés (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or through cnil.fr.

11. Changes and contact

Material changes will be dated and communicated through an appropriate channel before they take effect when required. Privacy questions can be sent to support@myestatemap.app or by post to LE LAB IMMO at the address in the Legal Notice.